Privacy and policy

PRIVACY POLICY
Last updated October 30, 2023
This privacy notice for Onemodo technologies pvt ltd (“we,” “us,” or “our”), describes
how and why we might collect, store, use, and/or share (“process”) your information
when you use our services (“Services”), such as when you:
Visit our website at modomines.com, or any website of ours that links to this
privacy notice
Download and use our mobile application (OneErpSuite), or any other
application of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or
events
Questions or concerns? Reading this privacy notice will help you understand your
privacy rights and choices. If you do not agree with our policies and practices, please
do not use our Services.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find
out more details about any of these topics by clicking the link following each
key point or by using our table of contents below to find the section you are
looking for.
What personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with
us and the Services, the choices you make, and the products and features you use.
Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive
personal information.
Do we receive any information from third parties? We do not receive any
information from third parties.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we have a valid
legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties. Learn
more about when and with whom we share your personal information.
How do we keep your information safe? We have organizational and technical
processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to defeat oursecurity and improperly collect, access, steal, or modify your information. Learn moreabout
how we keep your information safe
.
What are your rights?
Depending on where you are located geographically, theapplicable privacy law may mean you have certain rights regarding your personalinformation. Learn more about
your privacy rights
.
How do you exercise your rights?
The easiest way to exercise your rights is by
submitting a
data subject access request
, or by contacting us. We will consider andact upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect?
Review theprivacy notice in full
.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3.
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONALINFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO WE MAKE UPDATES TO THIS NOTICE?
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECTFROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
expressan interest in obtaining information about us or our products and Services, when youparticipate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You.
The personal information that we collectdepends on the context of your interactions with us and the Services, the choices youmake, and the products and features you use. The personal information we collectmay include the following:
usernames
email addresses
passwords
Sensitive Information.
We do not process sensitive information.
Application Data.
If you use our application(s), we also may collect the followinginformation if you choose to provide us with access or permission:
Mobile Device Access.
We may request access or permission to certainfeatures from your mobile device, including your mobile device’s
storage
,
andother features. If you wish to change our access or permissions, you may doso in your device’s settings.
Push Notifications.
We may request to send you push notifications regardingyour account or certain features of the application(s). If you wish to opt outfrom receiving these types of communications, you may turn them off in yourdevice’s settings.
This information is primarily needed to maintain the security and operation of ourapplication(s), for troubleshooting, and for our internal analytics and reportingpurposes.
All personal information that you provide to us must be true, complete, and accurate,and you must notify us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short:
We process your information to provide, improve, and administer ourServices, communicate with you, for security and fraud prevention, and to complywith law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending onhow you interact with our Services, including:
To deliver and facilitate delivery of services to the user.
We may processyour information to provide you with the requested service.
To respond to user inquiries/offer support to users.
We may process yourinformation to respond to your inquiries and solve any potential issues youmight have with the requested service.
To send administrative information to you.
We may process yourinformation to send you details about our products and services, changes toour terms and policies, and other similar information.
To
fulfill
and manage your orders.
We may process your information to
fulfill
and manage your orders, payments, returns, and exchanges made through theServices.
To enable user-to-user communications.
We may process your informationif you choose to use any of our offerings that allow for communication withanother user.
To request feedback.
We may process your information when necessary torequest feedback and to contact you about your use of our Services.
To send you marketing and promotional communications.
We mayprocess the personal information you send to us for our marketing purposes, ifthis is in accordance with your marketing preferences. You can opt out of ourmarketing emails at any time. For more information, see
”
WHAT ARE YOURPRIVACY RIGHTS?
”
below.
To deliver targeted advertising to you.
We may process your information todevelop and display
personalized
content and advertising tailored to yourinterests, location, and more.
To post testimonials.
We post testimonials on our Services that may containpersonal information.
To protect our Services.
We may process your information as part of ourefforts to keep our Services safe and secure, including fraud monitoring andprevention.
To administer prize draws and competitions.
We may process yourinformation to administer prize draws and competitions.
To evaluate and improve our Services, products, marketing, and yourexperience.
We may process your information when we believe it isnecessary to identify usage trends, determine the effectiveness of ourpromotional campaigns, and to evaluate and improve our Services, products,marketing, and your experience.
To identify usage trends.
We may process information about how you useour Services to better understand how they are being used so we can improvethem.
To determine the effectiveness of our marketing and promotionalcampaigns.
We may process your information to better understand how toprovide marketing and promotional campaigns that are most relevant to you.
To comply with our legal obligations.
We may process your information tocomply with our legal obligations, respond to legal requests, and exercise,establish, or defend our legal rights.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESSYOUR INFORMATION?
In Short:
We only process your personal information when we believe it is necessaryand we have a valid legal reason (i.e.
,
legal basis) to do so under applicable law, likewith your consent, to comply with laws, to provide you with services to enter into or
fulfill
our contractual obligations, to protect your rights, or to
fulfill
our legitimatebusiness interests.
We may process your information if you have given us specific permission (i.e.
,
express consent) to use your personal information for a specific purpose, or insituations where your permission can be inferred (i.e.
,
implied consent). Youcan
withdraw your consent
at any time.
In some exceptional cases, we may be legally permitted under applicable law toprocess your information without your consent, including, for example:
If collection is clearly in the interests of an individual and consent cannot beobtained in a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is necessary toassess, process, or settle an insurance claim
For identifying injured, ill, or deceased persons and communicating with nextof kin
If we have reasonable grounds to believe an individual has been, is, or may bevictim of financial abuse
If it is reasonable to expect collection and use with consent would compromisethe availability or the accuracy of the information and the collection isreasonable for purposes related to investigating a breach of an agreement or acontravention of the laws of Canada or a province
If disclosure is required to comply with a subpoena, warrant, court order, orrules of the court relating to the production of records
If it was produced by an individual in the course of their employment, business,or profession and the collection is consistent with the purposes for which theinformation was produced
If the collection is solely for journalistic, artistic, or literary purposes
If the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOURPERSONAL INFORMATION?
In Short:
We may share information in specific situations described in this sectionand/or with the following
third parties.
We
may need to share your personal information in the following situations:
Business Transfers.
We may share or transfer your information in connectionwith, or during negotiations of, any merger, sale of company assets, financing,or acquisition of all or a portion of our business to another company.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:
We keep your information for as long as necessary to
fulfill
the purposesoutlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for thepurposes set out in this privacy notice, unless a longer retention period is required orpermitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personalinformation, we will either delete or
anonymize
such information, or, if this is notpossible (for example, because your personal information has been stored in backuparchives), then we will securely store your personal information and isolate it fromany further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:
We aim to protect your personal information through a system of
organizational
and technical security measures.
We have implemented appropriate and reasonable technical and
organizational
security measures designed to protect the security of any personal information weprocess. However, despite our safeguards and efforts to secure your information, noelectronic transmission over the Internet or information storage technology can beguaranteed to be 100% secure, so we cannot promise or guarantee that hackers,cybercriminals, or other
unauthorized
third parties will not be able to defeat oursecurity and improperly collect, access, steal, or modify your information. Althoughwe will do our best to protect your personal information, transmission of personalinformation to and from our Services is at your own risk. You should only access theServices within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short:
We do not knowingly collect data from or market to
children under 18 yearsof age
.
We do not knowingly solicit data from or market to children under 18 years of age. Byusing the Services, you represent that you are at least 18 or that you are the parentor guardian of such a minor and consent to such minor dependent’s use of theServices. If we learn that personal information from users less than 18 years of agehas been collected, we will deactivate the account and take reasonable measures topromptly delete such data from our records. If you become aware of any data wemay have collected from children under age 18, please contact us at
sayee@onemodo.com
.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
In some regions, such as
Canada
, you have rights that allow you greateraccess to and control over your personal information.
You may review, change, orterminate your account at any time.
In some regions (like
Canada
), you have certain rights under applicable dataprotection laws. These may include the right (i) to request access and obtain a copyof your personal information, (ii) to request rectification or erasure; (iii) to restrict theprocessing of your personal information; (iv) if applicable, to data portability; and (v)not to be subject to automated decision-making. In certain circumstances, you mayalso have the right to object to the processing of your personal information. You canmake such a request by contacting us by using the contact details provided in thesection
”
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
”
below.
We will consider and act upon any request in accordance with applicable dataprotection laws.
Withdrawing your consent:
If we are relying on your consent to process yourpersonal information,
which may be express and/or implied consent depending onthe applicable law,
you have the right to withdraw your consent at any time. You canwithdraw your consent at any time by contacting us by using the contact detailsprovided in the section
”
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
”
below
.
However, please note that this will not affect the lawfulness of the processing beforeits withdrawal nor,
when applicable law allows,
will it affect the processing of yourpersonal information conducted in reliance on lawful processing grounds other thanconsent.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applicationsinclude a Do-Not-Track (
“DNT”
) feature or setting you can activate to signal yourprivacy preference not to have data about your online browsing activities monitoredand collected. At this stage no uniform technology standard for
recognizing
andimplementing DNT signals has been
finalized
. As such, we do not currently respondto DNT browser signals or any other mechanism that automatically communicatesyour choice not to be tracked online. If a standard for online tracking is adopted that
we must follow in the future, we will inform you about that practice in a revisedversion of this privacy notice.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short:
Yes, we will update this notice as necessary to stay compliant with relevantlaws.
We may update this privacy notice from time to time. The updated version will beindicated by an updated
“Revised”
date and the updated version will be effective assoon as it is accessible. If we make material changes to this privacy notice, we maynotify you either by prominently posting a notice of such changes or by directlysending you a notification. We encourage you to review this privacy notice frequentlyto be informed of how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may
email us at
sayee@onemodo.com or
contact us by post at:
Onemodo technologies pvt ltd
__________
__________
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THEDATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to requestaccess to the personal information we collect from you, change that information, ordelete it.
To request to review, update, or delete your personal information, please
fillout and submit a
data subject access request
.